

That’s why we recommend making a backup of your site.

We recommend that you follow them in this order to protect your site and your data: If you experience an issue stemming from Envira Gallery, there are a few quick and easy steps to take before submitting a request for support. Here’s what you need to know about debugging Envira Gallery: This documentation shows vital steps and known issues that will get you up and running without ever submitting a support ticket.
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Ensure that you have all your browser software updated as well: Likewise, you’ll do most of your debugging through your web browser. If you attempt to debug any issues with Envira Gallery, it’s best to have your software and platform updated to their latest versions (accurate as of May 2020):

While some aspects of this document are geared for technically inclined users, there are several diagnostics and solutions available even for users new to WordPress. Throughout this guide, you will see repeated references to PHP, MySQL, JavaScript, debugging consoles, and so on. That’s why we provide this debugging guide to help you identify some of the common issues that arise with our plugin. So, due to the sheer number of plugins, addons, and themes for WordPress, we cannot guarantee that the Envira Gallery will be compatible with all of them. We’re always working to improve Envira’s compatibility with other products, but there are a lot of plugins and themes out there. Not only does this help our support team better solve your problems, but it also gives tech-savvy users a chance to resolve their issues on their own. If you experience issues with Envira Gallery, one of the first steps you can take is debugging the issue.
